Low Tech Support Tip – Label Your Cables

A client told me he could not connect to the Internet. When I arrived at the house, I saw that the ethernet cable was not plugged into his laptop. I connected the cable, rebooted the computer and, voila, Internet. Later, we unplugged everything and connected wirelessly. I did not think to figure out why he was not previously connecting wirelessly, so I that’s a mistake on my part.

But I did do this part right: I put a label on his laptop above the ethernet port, a label on the wireless router above its ethernet port and a label on the ethernet cable itself.

Scheduling Meetings

I’m coordinating a conference call for a small, non-profit advocacy group committee. Exciting stuff, n’est pas? I’m using an online service to reduce the pain somewhat. I’ve used Meeting Wizard in the past with good results, but, based on the article I’ve linked to below, I’m trying something a little simpler. I’ll God willing let you know if I like the service after I’ve tried it a few times. The article is worth reading.

Meetings suck. But if there’s one thing worse than meetings, it’s playing email tag to schedule them. Is your company still sending out mass emails to ask for preferred meeting times?

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